Utilities
Utilities Customer Support Services
Reliable customer support and structured collection services designed to support utility providers across the GCC.
Extensya has a distinguished experience in managing utility services to the community especially in GCC, through managing user’s subscriptions and providing the required support to answer all inquiries.
Also, we are experts in the collection process; we help our clients managing and building a structured collection process to meet their objectives.
FMCG
Customer Support
Managing high-volume interactions and logistics for consumer goods and food delivery.
Food Delivery industry has become a habit for customers in almost every market...
Extensya has excellent experience in food delivery, especially in managing the whole process between vendors, customers & drivers, with a massive number of orders.
Vendor & Driver Coordination
Managing the food delivery lifecycle between vendors, customers, and drivers with high order volumes.
Fraud & Refund Management
Controlling fraud cases across all parties involved, while handling refunds and compensation efficiently.
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